Shipping & Returns

Shipping Information:
All of our items ship via common courier (freight) and are scheduled for cubside delivery. Some assembly will be required. Installation and assembly instructions are included with each delivery.

Shipping fees are calculated during checkout.  The customer is responsible for selecting the correct delivery type (Residential, Commercial, Commercial With Loading Dock, etc.).  Additional fees may apply for orders shipping to incorrect delivery types (i.e. Customer selected Commercial delivery when in fact delivery was to a residence).

Most orders ship within 10 business days. (However, many orders ship within 2-3 days.) Orders are shipped via common carrier (freight) for curbside delivery. A tracking number will be provided.  Once a tracking number is provided, the customer can contact the freight carrier with delivery questions.  Most carriers require an adult 21 yrs + to be present upon delivery.

For expedited turn time, please notify your sales representative. Additional rush fees or expedited shipping fees may apply.

Refund, Returns and Cancellation Policies:
For standard stock sizes, refunds or returns may be requested within 10 business days. They must be in new, unused condition. A 35% restocking fee will apply. Customer is responsible for the return shipping. Custom sizes do not qualify for a refund or return. Orders may be canceled at no charge prior to being put into process.
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